Who you are booking with
You can reach RojBarber at 123 High Street, London, EC1A 1BB, United Kingdom, info@rojbarber.co.uk, +44 7700 900123.
Making a booking
You need an account with a confirmed email address to book, so that we know who is coming and you can manage the appointment yourself.
Appointments can be made up to 30 days ahead, and at least 1 hour before the time you want. A booking is confirmed as soon as it is made — there is no waiting to hear back.
Changing or cancelling
You can cancel or move an appointment yourself, up to 24 hours before it starts, from your account or from the link in your confirmation email.
Inside that 24 hours we ask that you telephone the shop instead, so the chair can be offered to somebody else.
If you do not arrive
An appointment nobody comes to is recorded as a no-show against the account. Repeated no-shows may mean we stop taking online bookings from that account, because a chair held for somebody who does not come is a chair another client could not have.
Prices
The price shown when you book is the price for the work listed on that booking, including anything you added to it. If an offer applies on the day you book, the reduced price is the one shown and the one charged.
Payment is taken in the shop.
What we can promise
We will do the work you booked, at the time you booked it, to the standard the shop holds itself to. If something goes wrong, tell us and we will put it right.
Nothing in these terms takes away rights you have under consumer law.
Last updated 2026-09-14. Book an appointment →